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Tops Markets Reviews

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About Tops Markets

Overview of TopsMarkets.com

TopsMarkets.com is the official website for Tops Markets, a grocery store chain based in Williamsville, New York. The company operates 148 grocery stores across New York, Pennsylvania, and Vermont, providing a wide range of products including fresh produce, meats, and household items.

Key Features

Store Locator: The website allows customers to find their nearest Tops Market location.
Weekly Specials: Users can view current promotions and discounts available at their local stores.
Digital Coupons: Tops Markets offers eCoupons that customers can use to save on various products.
Meal Planning: The site provides resources for meal planning, including recipes and shopping lists.

Community Engagement

Tops Markets emphasizes its commitment to the community through store renovations and local events, enhancing the shopping experience with a focus on quality and customer service.

Tops Markets Pros & Cons

Pros of TopsMarkets.com

Convenient Locations: Many customers appreciate the proximity of Tops Markets to their homes, making grocery shopping easily accessible.
Loyalty Program: The Tops BonusPlus® program offers various savings opportunities, including discounts and promotions that can enhance customer savings.
Contactless Shopping Options: Tops has expanded its contactless payment options, including Apple Pay and Google Pay, providing a modern shopping experience.
Online Shopping: The ability to shop online for pickup or delivery adds convenience for customers who prefer not to shop in-store.

Cons of TopsMarkets.com

Higher Prices: Many customers report that prices at Tops Markets are generally higher compared to other grocery stores, which can be a significant drawback for budget-conscious shoppers.
Customer Service Issues: Reviews indicate that customer service can be lacking, with reports of rude or unprofessional staff, leading to dissatisfaction among shoppers.
Stock Availability: Frequent complaints mention that sale items are often out of stock, which frustrates customers looking for specific deals.
Overall Satisfaction: The store has received a low rating from consumers, indicating widespread dissatisfaction with the shopping experience.

Tops Markets Coupon & Discount Codes

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Tops Markets Customer Reviews (2)

0/5

Eveliene van den Corput

Verified Buyer

Aug 19, 2024

Luc Roy

Verified Buyer

Aug 13, 2024

Tops Markets Customer’s Q&A

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Tops Markets Features and Benefits

Key Features of TopsMarkets.com

Tops BonusPlus® Program: This loyalty program offers members various savings opportunities, including BONUS BUYS, Double Coupons, and Buy One Get One Free (BOGO) offers. Members can also access eCoupons for additional discounts.
Weekly Specials: The website features a section for weekly promotions, allowing customers to view current deals and create personalized shopping lists based on these specials.
Nutrition Rewards: Customers enrolled in certain health plans can earn credits for purchasing fresh produce, receiving $1 back for every $2 spent, up to $1,000 annually for families.
Store Locator: A user-friendly tool that helps customers find their nearest Tops Market location easily.
Health Benefit Cards: Tops accepts various health benefit cards, allowing eligible customers to use their benefits at checkout for qualifying items.

Benefits of Using TopsMarkets.com

Convenience: The website provides easy access to store information, promotions, and loyalty program details, enhancing the shopping experience.
Cost Savings: With multiple ways to save through the BonusPlus program and weekly specials, customers can significantly reduce their grocery bills.
Healthy Incentives: Programs like Nutrition Rewards encourage healthier eating habits by rewarding purchases of fresh produce.
Community Focus: Tops Markets emphasizes support for local communities through various initiatives and partnerships, enhancing customer loyalty and engagement.

Tops Markets Pricing

Tops Markets offers various pricing strategies and discounts through their TOPS BonusPlus program and digital coupons. Here are the key points:

Everyday Low Prices: Tops Markets maintains Everyday Low Prices throughout the store, ensuring consistent savings.
TOPS BonusPlus Program: Members can enjoy BONUS BUYS, Pre-Priced Discounts, Double Coupons, Buy One Get One Free (BOGO) offers, and Cut Out the Clip eCoupons.
Digital Coupons: Tops accepts digital coupons, which can be loaded directly to the TOPS BonusPlus account. These coupons include savings like $2.00 off 4 Lean Cuisine Protein Kick or Comfort Cravings Entrees and $1.00 off 2 Egglands Best Large Eggs.
Coupon Policy: The store limits the number of coupons redeemed per day and per household, ensuring that the total value does not exceed the price of the item. Only one manufacturer's paper or eCoupon can be used per item, and certain items may be excluded by law.

For more detailed information, you can visit the Tops Coupon Policy page on their website.

Payment Method

Payment Methods at TopsMarkets.com

Credit and Debit Cards: Tops Markets accepts a variety of credit and debit cards, allowing customers to pay conveniently at checkout.
Contactless Payments: The stores offer tap and go payment options such as Apple Pay, Google Pay, and Samsung Pay, enhancing the shopping experience with a quick and secure payment method.
EBT SNAP Cards: Customers can use their EBT SNAP cards for eligible purchases. However, a credit or debit card must also be linked to cover any non-eligible items, fees, or taxes.
Health Benefit Cards: Tops Markets accepts various health benefit cards at checkout, providing additional payment options for eligible customers.
Gift Cards: Both digital and traditional plastic gift cards can be purchased online, offering flexibility in payment methods.

Tops Markets FAQs

Tops Markets Alternatives

Based on the provided sources, the top 10 alternatives to topsmarkets.com are not explicitly listed. However, here are some competitors and alternatives that can be inferred from the information:

Wegmans - A grocery retailer with a strong online presence and high monthly visits.
Shop Price Chopper - Another grocery retailer with a significant online presence and competitive traffic.
Save-A-Lot - A discount grocery store chain with a strong focus on low prices and weekly ads.
Instacart - A grocery delivery service that competes with Tops Markets in the online grocery shopping space.
Aldi - A discount grocery store chain known for its low prices and efficient operations.
Giant Eagle - A supermarket chain with a strong retail presence and various services.
Migros Ticaret - A retail company operating in Turkey, known for its diverse product offerings.
Brookshire Grocery Co. - A grocery store chain operating in Texas, Louisiana, and Arkansas.
Food City - A grocery store chain with a strong retail presence in the United States.
TallyPrime - An accounting software alternative that is highly recommended for its efficiency and reliability.

These alternatives cover a range of retail and grocery services, both online and offline, and are competitive in terms of market overlap and customer affinity.

Tops Markets Return Policy?

TopsMarkets.com Return Policy

Return Authorization: Customers must contact the customer service department within 30 days of receiving their shipment to obtain a return authorization.
Restocking Fee: All returns are subject to a 20% restocking fee. Items will not be accepted for credit if installation was attempted, and only brand new items in their original packaging will be accepted.
Return Conditions: Products must be returned in the same condition they were received, including careful folding and original packaging. Special care should be taken with items that have plastic windows.
Non-returnable Items: Certain items, such as Installation Videos (DVD or Streaming), are not eligible for refunds.
Mistakes by TopsOnline: If TopsOnline makes an error, corrections will be made at no additional shipping cost, limited to refunding the purchase price or replacing the product upon its return.
Special Situations: Any unique situations will be handled on an individual basis.

How To Open A Tops Markets Account?

How to Open an Account on TopsMarkets.com

Visit the Website: Go to TopsMarkets.com.
Choose Account Type: Decide whether to sign up for a Tops BonusPlus® account or a Tops Business Plus™ account.
Complete Application:
- For Tops BonusPlus®, applications can be filled out at the Customer Service Center in any Tops location or downloaded from the website.
- For Tops Business Plus™, click on the appropriate link for new customers and follow the prompts to complete the application.
Provide Necessary Information: Fill in personal details such as name, address, and contact information as required.
Submit Application: After completing the application, submit it either online or in-store.
Receive Confirmation: Wait for confirmation regarding the account setup, which may include receiving a card and additional details about benefits.
Start Shopping: Once the account is active, enjoy benefits like discounts and promotions available through Tops Markets.